Terms of Service

Last updated: 2026-10-05

1. Acceptance

By creating an account or using analyticalinsider.ai (the "Service"), you agree to these Terms. The Service is operated by Analytical Insider Inc., a United States company. If you do not agree to these Terms, do not use the Service.

2. The Service

Analytical Insider provides an AI agent platform that allows users to deploy and orchestrate AI agents for business tasks. Features, pricing, and availability may change.

3. Your Account

  • You must sign in via Google or GitHub OAuth. We do not support password accounts.
  • You are responsible for all activity that occurs under your account
  • You must be at least 18 years old to use the Service
  • One account per person; do not share account credentials

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Deploy agents for illegal, harmful, or malicious purposes
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Reverse engineer or extract our source code
  • Resell or sublicense access to the Service without our written permission

You may use the Service for personal and commercial purposes within your own subscription.

5. Billing

  • Subscription fees are billed monthly in advance via Stripe
  • All charges are in USD
  • Subscriptions renew automatically unless cancelled before the renewal date
  • Refunds are not provided for partial months, except where required by law or as specified in our guarantee terms below
  • We reserve the right to change pricing with 30 days notice

5a. AI Output Disclaimer

The AI agents and analytical tools provided through the Service generate outputs based on machine learning models. These outputs may contain inaccuracies, errors, omissions, or hallucinations. AI-generated content is not a substitute for professional judgment.

  • Do not rely solely on AI-generated outputs for legal, financial, medical, or other professional decisions.
  • You are responsible for independently verifying any AI output before acting on it.
  • Analytical Insider makes no representation that AI outputs are accurate, complete, current, or suitable for any particular purpose.
  • The limitation of liability in Section 7 applies fully to claims arising from reliance on AI-generated outputs.

5b. Money-Back Guarantee

Certain Analytical Insider service offerings advertise a 30-day guarantee. The following terms apply:

  • AI Sales Agent Program: If you are not satisfied with your onboarding, strategy, or initial setup within the first 30 days of your subscription start date, you may request a full refund. Dissatisfaction must be communicated in writing to [email protected] before the 30-day period expires.
  • GEO Service: If you are not satisfied with your onboarding, strategy, or initial setup within the first 30 days, you may request a full refund. This guarantee applies to onboarding quality and setup only, not to AI Mention or search visibility outcomes, which take 65 to 112 days to materialize.
  • Refund requests submitted after the 30-day window are not eligible.
  • The guarantee applies once per customer account.
  • Analytical Insider reserves the right to deny refund requests in cases of abuse, violation of these Terms, or fraudulent claims.

Performance outcomes such as meetings booked, AI Mentions, or pipeline generated are not guaranteed and do not constitute grounds for a refund beyond the 30-day window.

5c. Industry Exclusivity (GEO Service)

For our GEO Service, Analytical Insider limits onboarding to a maximum of three customers per industry category per geographic market. This limit is a commercial best-effort commitment. In the event of an administrative error resulting in a fourth customer being onboarded in the same category and market, affected customers will be notified promptly and offered the option to continue at a reduced rate or receive a prorated refund for the affected period. Exclusivity applies to direct competitors within the same defined industry and market; Analytical Insider retains sole discretion in defining industry category boundaries.

5d. Enterprise Exclusivity and Authority Priority (AI Sales Agent Program)

Customers subscribed to the Enterprise tier of the AI Sales Agent Program receive a stronger exclusivity commitment than Standard tier customers. The following terms govern Enterprise exclusivity and, where applicable, the relationship between Enterprise and Standard customers operating in the same industry and market.

  • Enterprise 1-of-1 commitment. Analytical Insider will not onboard any additional customer in the same defined industry category and geographic market as an active Enterprise customer for the duration of that customer's subscription. Unlike the Standard tier, which permits up to three customers per industry and market, the Enterprise tier accepts zero direct competitors in the same category and market. This is a firm commercial commitment, not a best-effort limit.
  • Authority priority over prompting terms. Where both an Enterprise customer and one or more Standard tier customers are active in the same industry and geographic market, the Enterprise customer holds authority priority over the top 25 AI prompting terms associated with that industry and market. This means the Enterprise customer's messaging strategy, positioning, and target term set take precedence in the construction of AI-generated outreach for that market. Standard tier customers in the same market are not displaced from the service but do not receive priority over those terms.
  • Definition of direct competitor. A direct competitor is any business that offers substantially similar products or services to the same category of buyers within the same geographic market as the customer. Analytical Insider retains sole and final discretion in determining whether two businesses constitute direct competitors and in defining the boundaries of an industry category and geographic market. This discretion applies to both the Standard and Enterprise exclusivity commitments described in sections 5c and 5d.
  • Remedy for breach of Enterprise commitment. In the event of an administrative error resulting in a direct competitor being onboarded in violation of an active Enterprise customer's exclusivity commitment, the Enterprise customer will be notified promptly and offered the choice of: (a) a prorated refund for the affected subscription period, or (b) continuation of service at a materially reduced rate for that period. This remedy is the exclusive remedy for such an error.

6. Intellectual Property

Analytical Insider Inc. owns all rights, title, and interest in the Service, including all software, designs, and documentation. These Terms do not grant you any license to our intellectual property beyond the limited right to use the Service during your subscription. You retain all ownership rights to content and data you provide to the Service.

Analytical Insider™ is a trademark of Analytical Insider Inc. You may not use our name, logo or trademarks without our prior written permission.

7. Termination

You may cancel your account at any time from your account settings. We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ends immediately.

8. Disclaimer & Limitation of Liability

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that AI agent outputs will be accurate or suitable for any purpose.

To the maximum extent permitted by law, Analytical Insider Inc.'s total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Analytical Insider Inc. and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

10. Email Compliance

Analytical Insider operates AI Sales Agent campaigns in compliance with the U.S. CAN-SPAM Act. All outbound email campaigns include a functioning unsubscribe mechanism, accurate sender identification, and a physical mailing address. Unsubscribe requests are honored within one business day.

When you or your representatives send email through the Service from a mailbox you connect, you are the sender of that email. It is sent from your own Google Workspace or Microsoft 365 mailbox on a sending domain you registered, and it carries the physical mailing address you provide. The Service will not send to an address on a suppression list, will not send until you have provided that mailing address, adds a one-click unsubscribe link to sequence messages, and applies a request made through that link when it is received. A draft that the Service places in your mailbox and you send yourself does not pass through these controls, apart from the suppression check made when the draft is created, and its content is your responsibility.

You acknowledge that compliance with email laws in jurisdictions outside the United States, including CASL (Canada) and GDPR (European Union), is your responsibility. Analytical Insider is not liable for regulatory actions arising from your failure to ensure campaign compliance in your applicable jurisdiction.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.

Pre-suit notice. Before initiating any legal proceeding, the party asserting a claim must provide the other party written notice describing the claim and the relief sought. The parties will have 30 days from receipt of that notice to resolve the dispute informally before any formal proceeding may be filed.

Binding arbitration. If the dispute is not resolved informally within 30 days, it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as modified here. The arbitration will be conducted in Denver, Colorado, or remotely by mutual agreement. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. All disputes must be brought in the parties' individual capacities and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding. If this waiver is found unenforceable, the entire arbitration provision will be void and disputes will be resolved in courts as set forth below.

Court jurisdiction. For any claims not subject to arbitration, or if the arbitration provision is held unenforceable, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Denver, Colorado.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms at this URL with a revised "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

13. Contact

[email protected]

Analytical Insider Inc. · 2301 Blake St Suite 266 · Denver, CO 80205